Certificate II in Business

This course is for people of all ages from school leavers to mature-aged learners who want to work in businesses as a clerk or administrator or small business trainee. You will acquire the skills and knowledge needed to work in different business sectors. You will learn about a range of business equipment, procedures and technology as well as dealing with customers and clients, working effectively with others, communicating electronically, organising self and handling mail. This qualification aims to reflect the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Entry Requirements

There are no prerequisites for this course however it is desired that candidates enter the qualification through a number of entry points demonstrating potential to undertake vocational education and training at certificate level, including:

• after achieving the BSB10107 Certificate I in Business or other relevant qualification/s or
• providing evidence of competency in the majority of units required for the BSB10107 Certificate I in Business or
• with limited vocational experience assisting in a range of work settings without a formal business qualification.

Career Opportunities/Vocational Outcomes

Include but not limited to administration assistant, clerical worker, receptionist and office junior.

Program Articulation

Students who successfully complete this course  are able to gain articulation into BSB30107 Certificate III in Business or a range of other Certificate III qualifications.

Program Duration

Full Time: 6 months     Part Time: 12 months

N.B. Face to face and correspondence courses can be tailored to an individual or group’s specific needs and requirements. AA has options available for this course to be delivered in a shorter time period without compromising the quality of learning, or the value of the qualification. Contact AA now to find out how to enrol in this course with a delivery and duration option that suits you best.

Course Commencement

Courses commence in February, April, July and September each year for full time and part time applicants.

Delivery Methods

This course is delivered through face to face classroom learning or by correspondence.

Assessment Methods

Students may be required to sit written and oral exams, participate in practical activities, complete assignments, presentations, vocational projects and role plays.

Students undertaking a course as part of a work based traineeships will be assessed in the workplace.

Recognition of Prior Learning

Participants with previous training and/or experience may apply for RPL. Participants, who have completed courses with equivalent / matching learning outcomes, will be granted credit transfer.

Accreditation
 
Qualifications granted by Australian Academy are accredited by the Queensland Government through the Department of Education, Training and the Arts. This program is nationally recognised under the Australian Quality Training Framework (AQTF). National Training Provider No: 31716

Course Structure

To achieve a Certificate II in Business, the qualification packaging rules requires completion of 12 units:

• 1 core unit
• plus 11 elective units:
  • a minimum of 7 elective units must be selected from the Training package suggested elective units
  • The other 4 elective units may be selected from the remaining elective units, theBSB07 Business Services Training Package or any other currently endorsed National Training Package. If not listed within the units of this qualification, a maximum of 2 of the 4 units may be selected from either a Certificate I or a Certificate III qualification.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.
This course has been designed to reflect the packaging requirements of the Certificate II in Business BSB20107 from the Business Services Training Package BSB07.

Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package.

CORE UNITS
Unit Code	Unit Name
BSBOHS201A	Participate in OHS processes
ELECTIVE UNITS
BSBCUS201A	Deliver a service to customers
BSBIND201A	Work effectively in a business environment
BSBINM201A	Process and maintain workplace information
BSBINM202A	Handle mail
BSBCMM201A	Communicate in the workplace
BSBITU201A	Produce simple word processed documents
BSBITU202A	Create and use spreadsheets
BSBITU203A	Communicate electronically
BSBWOR202A	Organise and complete daily work activities
BSBWOR203A	Work effectively with others
BSBWOR204A	Use business technology