Certificate IV in Employment Services

This qualification covers workers who provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment.

Entry requirements

Workers at this level:

• Need an understanding of access and equity issues including cultural diversity, Aboriginal and/or Torres Strait Islander and disability issues and to work with local communities in the provision of services
• May have limited supervisory responsibilities in the employment services context.

Career opportunities

Occupational titles may include, for example:

• Client services officer
• Employment consultant – job placement
• Employment consultant
• Employment consultant – training
• Employment consultant – case manager
• Job search training consultant
• Employment consultant – employer marketing and liaison

Program Articulation
 
Students who successfully complete this course are able to gain articulation into further study in Diploma level.

Program Duration

Full Time: 6 months       
Part Time: 12 months

Course Commencement

Courses commence in February, April, July and September each year for full time and part time applicants.

Traineeships courses commence can be at any time of the year.

Delivery Methods
 
This course is delivered through face to face classroom learning or by correspondence.

Traineeships training are a combination of both on and off-the-job components and critiques carried out by a workplace supervisor.

Assessment Methods

Students may be required to sit written and oral exams, participate in practical activities, complete assignments, presentations, vocational projects and role plays.

Students undertaking a course as part of a work based traineeship will be assessed in the workplace.

Recognition of Prior Learning (RPL)

Participants with previous training and/or experience may apply for (RPL). Participants, who have completed courses with equivalent / matching learning outcomes, will be granted credit transfer.

Course Structure

To achieve a Certificate IV in Employment Services, the qualification packaging rules requires completion of a 14 units must be selected for this qualification including:

• 7 compulsory units
• 7 elective units

A wide range of elective units is available and may include:

• Relevant electives listed below the compulsory units for this qualification
• Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages Where appropriate, to address workplace requirements, units of competency packaged at this level or higher in other relevant Training Packages

CORE UNITS
Unit Code	Unit Name
CHCCOM403A	Use targeted communication skills to build relationships
CHCCS400A	Work within a relevant legal and ethical framework
CHCES311A	Work effectively in employment services
CHCES411A	Collect, analyse and apply labour market information
CHCES415A	Monitor and improve contracted employment services
CHCORG405C	Maintain an effective work environment
HLTOHS300A	Contribute to OHS processes
ELECTIVE UNITS
HLTHIR403B	Work effectively with culturally diverse clients and co-workers
HLTHIR404B	Work effectively with Aboriginal and/or Torres Strait Islander people
CHCES413A	Develop and monitor employment plans with clients
CHCCDP402B	Assist clients to plan and access career pathways
CHCES416A	Plan and provide job search support
CHCICS403A	Conduct individual assessment
CHCORG406A	Supervise Work