Business
Qualifications

BSB20115 Certificate II in Business

What is this qualification?

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.


Funded Training

This qualification is funded by the Queensland government.

Complete the Expression of Interest to determine your eligibility for QLD funding.

Expression of Interest

Enquire Now

Talk to a Course Advisor. They can help you decide which course is best for you.

Job roles that may be available to you after successful completion of the course include:

  • Administration Officer
  • Clerical Worker
  • Data Entry Operator
  • Office Assistant
Satisfactorily complete a pre-training review interview to determine student’s suitability for the chosen course. Students must also have access to a computer and internet in order to successfully complete assessments and read information per unit of competency.

You will need:

  • Desktop, laptop or tablet
  • Microsoft Office or equivalent
  • Broadband internet connection
  • A web camera and a speaker
  • Access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.
This qualification may be accessed by direct entry.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.
At Australian Academy we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.

Our workplace training programs are dedicated to finding the best opportunities for employers and staff including access to available funding options and maintaining flexible delivery options. Delivered in the workplace, either by self-paced with regular trainer visits, online with trainer support, classroom or workshops. Our workplace programs will result in practical skills and knowledge that are immediately transferable to the workplace. A streamlined RPL assessment process is available for those who are seeking recognition of existing skills, knowledge and experience.

Many of our students already have a high level of skills, knowledge and expertise that can be recognised through a Recognition of Prior Learning (RPL) process. Students seeking recognition can apply for RPL on enrolment into a qualification or throughout the duration of their study.
If you have completed previous study that is the same industry as your intended qualification, you may be able to apply for a credit transfer. A copy of the original transcript must be provided when applying for a credit transfer.
To be assessed as competent, learners need to provide satisfactory evidence to all the assessment requirements relating to their knowledge and skills relevant to the unit of competence. Assessment methods may include:

  • Written activities
  • Case studies
  • Projects
  • Role plays / observations
We have the ability to deliver this course Australia wide.

Course Outline


Total number of units = 12

  • 1 core unit
  • 11 elective units
BSBWHS201 Contribute to health and safety of self and others
BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBITU203 Communicate electronically
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology

This qualification is funded by the Queensland government.

Complete the Expression of Interest to determine your eligibility for QLD funding.

Expression of Interest

If you are not a Queensland resident please use the Enquire Now section.

Enquire Now

Ready to enrol?
Complete the online enrolment form.

Want to Know More?

Feel free to contact us at info@australianacademy.edu or call 1300 656 693.

This qualification is currently being funded by the Queensland State Government’s Department of Education and Training through the User Choice program for eligible Queensland participants. For full eligibility information, a breakdown of the fees applicable and our terms and conditions, please click here.

Australia Wide

This course can be completed anywhere in Australia

Self Paced Delivery

This course can be completed in your own time

Industry Partner

We have industry partnerships and a large reach across Australia

Funding

Available in QLD