ICT30115 Certificate III in Information, Digital Media and Technology
What is this qualification?
This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.
Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.
This qualification is funded by the Queensland government.
Complete the Expression of Interest to determine your eligibility for QLD funding.
Talk to a Course Advisor. They can help you decide which course is best for you.
- Help Desk Officer
- Help Desk Assistant
- ICT Operations Support
- ICT Technician
- Network Support Officer
You will need:
- Desktop, laptop or tablet
- Microsoft Office or equivalent
- Broadband internet connection
- A web camera and a speaker
- Access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.
Our workplace training programs are dedicated to finding the best opportunities for employers and staff including access to available funding options and maintaining flexible delivery options. Delivered in the workplace, either by self-paced with regular trainer visits, online with trainer support, classroom or workshops. Our workplace programs will result in practical skills and knowledge that are immediately transferable to the workplace. A streamlined RPL assessment process is available for those who are seeking recognition of existing skills, knowledge and experience.
- Written activities
- Case studies
- Role plays / observations
Total number of units = 17
- 6 core units
- 11 elective units
BSBSUS401 Implement and monitor environmentally sustainable work practices
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT301 Create user documentation
ICTICT302 Install and optimise operating system software
ICTSAS301 Run standard diagnostic tests
ICTICT308 Use advanced features of computer applications
ICTICT409 Develop macros and templates for clients using standard products
ICTNWK301 Provide network systems administration
ICTNWK302 Determine and action network problems
ICTNWK304 Administer network peripherals
ICTICT303 Connect internal hardware components
ICTSAS303 Care for computer hardware
BSBEBU401 Review and maintain a website
ICTWEB201 Use social media tools for collaboration and engagement
ICTWEB301 Create a simple markup language document
This qualification is currently being funded by the Queensland State Government’s Department of Education and Training through the User Choice program for eligible Queensland participants. For full eligibility information, a breakdown of the fees applicable and our terms and conditions, please click here.
This course can be completed anywhere in Australia
Self Paced Delivery
This course can be completed in your own time
We have industry partnerships and a large reach across Australia
Available in QLD