Business
Qualifications

BSB20115 Certificate II in Business

What is this qualification?

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

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Entry Requirements

Satisfactorily complete a pre-training review interview to determine student’s suitability for the chosen course. Students must also have access to a computer and internet in order to successfully complete assessments and read information per unit of competency.

You will need:

Desktop, laptop or tablet
Microsoft Office or equivalent
Broadband internet connection
A web camera and a speaker
Access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Pathways into this Qualification

Pathways from this Qualification

Licensing/Regulatory Information

Modes of Delivery

At Australian Academy we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.

Our workplace training programs are dedicated to finding the best opportunities for employers and staff including access to available funding options and maintaining flexible delivery options. Delivered in the workplace, either by self-paced with regular trainer visits, online with trainer support, classroom or workshops. Our workplace programs will result in practical skills and knowledge that are immediately transferable to the workplace. A streamlined RPL assessment process is available for those who are seeking recognition of existing skills, knowledge and experience.

Recognition of Prior Learning

Credit Transfer

Assessment Methods

Locations

Course Outline

Total number of units = 12

1 core unit
11 elective units

Core Units

Elective Units

BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBITU203 Communicate electronically
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology

Are you ready to enrol?

Select your Full Fee or Payment Plan and you will be directed to our online enrolment portal. If you have any issues, please call us on 1300 656 693

FULL FEE $1,200

PAYMENT PLAN $360

Pay a deposit upfront and the remaining amount will be paid three times monthly.

Please note: The initial administration fee attached to this course covers the cost of the enrolment portal offered within this learner management system. Dependent on your eligibility for state subsidies there may be additional fees associated with this qualification. As you progress through the enrolment process all course options will be made available to you and upon successful enrolment this fee will be applied towards any relevant course costs.