1300 656 693

Qualifications

CHC22015 Certificate II in Community Services

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

CHC22015 Certificate II in Community Services

Required Statements

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

 

Employment Opportunities

Community Services Worker

 

Pathways
  • CHC32015 Certificate III in Community Services
  • CHC35021 Certificate III in Community Safety Services
  • CHC33021 Certificate III in Individual Support
 
RTO Eligibility
  1. Students are required to successfully complete the Language Literacy and Numeracy test through online system (LLN Robot)
  2. Satisfactorily complete a pre-enrolment process to determine student’s suitability for the chosen course.
  3. Students are required to be physically fit to be able to perform some tasks required for methods of assessments.
  4. Having access to the following is desirable for the successful completion of assessments and for research purposes:
  • Desktop computer, laptop or tablet
  • Microsoft Office or equivalent
  • Internet connection
  • A web camera and a speaker
  • Access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.
 
Student Fees

Course Fees – TBA

Blue Card Free (Student)

Police check (if applicable) $80

Uniforms (if applicable) $50

Host Employers fee (if applicable) $250

Method Delivery

Blended Delivery (includes Online and Face to Face) or online

Delivery duration

Blended Delivery (includes Online and Face to Face) or Online

Various learning plans via our e-learning platform and zoom

RPL & Credit Transfer

You may already have a high level of skills, knowledge, or expertise in this industry this is identified as Recognition of Prior Learning (RPL).

Do you hold any other Certificates in the same industry? You can apply for Credit Transfer. Seeking either RPL or credit transfer apply on your enrolment form.

Course outline

Total number of units – 9

5 Core Units

4 Electives

Core Units

CHCCOM001 Provide first point of contact

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

HLTWHS001 Participate in workplace health and safety

BSBWOR202 Organise and complete daily work activities

Electives

CHCCDE003 Work within a community development framework

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCCOM002 Use communication to build relationships

FSKRDG10 Read and respond to routine workplace information

Assessments

To be assesses as competent, learners need to provide satisfactory evidence to all the assessments requirements relating to their knowledge and skills relevant to the unit of competency.

Assessment methods my include:

Written Activities, Quiz’s, Care Studies, Projects, Role Plays / observations and work placement (if applicable)

Work placement

To gain this qualification successful, part of the assessment methods, you must do roles plays and case studies in either a workplace environment or simulated classroom environment.

How to enrol

Apply to Australian Academy is easy.

Apply through our website www.australianacademy.edu.au or call 1300 656 693.

CHC22015 Certificate II in Community Services

Course Overview

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Required Statements

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations

Employment Opportunities

Community Services Worker

Pathways

CHC32015 Certificate III in Community Services
CHC35021 Certificate III in Community Safety Services
CHC33021 Certificate III in Individual Support

RTO Eligibility

1. Students are required to successfully complete the Language Literacy and Numeracy test through online system (LLN Robot)
2. Satisfactorily complete a pre-enrolment process to determine student’s suitability for the chosen course.
3. Students are required to be physically fit to be able to perform some tasks required for methods of assessments.
4. Having access to the following is desirable for the successful completion of assessments and for research purposes:

• Desktop computer, laptop or tablet
• Microsoft Office or equivalent
• Internet connection
• A web camera and a speaker
• Access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Student Fees

Course Fees – TBA
Blue Card Free (Student)
Police check (if applicable) $80
Uniforms (if applicable) $50
Host Employers fee (if applicable) $250

Method Delivery

Blended Delivery (includes Online and Face to Face) or online

Delivery duration

Blended Delivery (includes Online and Face to Face) or Online Various learning plans via our e-learning platform and zoom

RPL & Credit Transfer

You may already have a high level of skills, knowledge, or expertise in this industry this is identified as Recognition of Prior Learning (RPL). Do you hold any other Certificates in the same industry? You can apply for Credit Transfer. Seeking either RPL or credit transfer apply on your enrolment form.

Course Outline

Total number of units - 9
5 Core Units
4 Electives

Core Units

CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
BSBWOR202 Organise and complete daily work activities

Electives

CHCCDE003 Work within a community development framework
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCCOM002 Use communication to build relationships
FSKRDG10 Read and respond to routine workplace information

Assessments

To be assesses as competent, learners need to provide satisfactory evidence to all the assessments requirements relating to their knowledge and skills relevant to the unit of competency.
Assessment methods my include:

Written Activities, Quiz’s, Care Studies, Projects, Role Plays / observations and work placement (if applicable)

Work placement

To gain this qualification successful, part of the assessment methods, you must do roles plays and case studies in either a workplace environment or simulated classroom environment

How to enrol

Apply to Australian Academy is easy. Apply through our website www.australianacademy.edu.au or call 1300 656 693.

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