Hospitality
Qualifications

• provide in-depth product and service advice in a retail environment
• sell products and services in a variety of retail settings
• service the point-of-sale area
• organise and maintain work areas and displays
• carry out specific responsibilities, such as merchandising.

Possible job titles:

• Sales assistant
• Senior sales assistant
• Customer service assistant
• Point-of-sale operator

Satisfactorily complete a pre-training review interview to determine student’s suitability for the chosen course. Students must also have access to a computer and internet in order to successfully complete assessments and read information per unit of competency.

• SIR30312 Certificate III in Retail Supervision
• SIR30412 Certificate III in Business-to-Business Sales
• SIR40212 Certificate IV in Retail Management
• SIR50112 Diploma of Retail Management
• SIR50212 Diploma of Visual Merchandising.

Our workplace training programs are dedicated to finding the best opportunities for employers and staff including access to available funding options and maintaining flexible delivery options. Delivered in the workplace, either by self-paced with regular trainer visits, online with trainer support, classroom or workshops. Our workplace programs will result in practical skills and knowledge that are immediately transferable to the workplace. A streamlined RPL assessment process is available for those who are seeking recognition of existing skills, knowledge and experience.

• Written activities
• Case studies
• Projects
• Role plays / observations