Hospitality
Qualifications

SIT40416 Certificate IV in Hospitality

What is this qualification?

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

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Entry Requirements

Students are required to be physically fit to be able to perform some tasks required by the course.

Satisfactorily complete a pre-training review interview to determine student’s suitability for the chosen course. Students must also have access to a computer and internet in order to successfully complete assessments and read information per unit of competency.

You will need:

Desktop, laptop or tablet
Microsoft Office or equivalent
Broadband internet connection
A web camera and a speaker
Access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Pathways into this Qualification

Pathways from this Qualification

Licensing/Regulatory Information

Modes of Delivery

At Australian Academy we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.

Our workplace training programs are dedicated to finding the best opportunities for employers and staff including access to available funding options and maintaining flexible delivery options. Delivered in the workplace, either by self-paced with regular trainer visits, online with trainer support, classroom or workshops. Our workplace programs will result in practical skills and knowledge that are immediately transferable to the workplace. A streamlined RPL assessment process is available for those who are seeking recognition of existing skills, knowledge and experience.

Recognition of Prior Learning

Credit Transfer

Assessment Methods

Locations

Course Outline

Total number of units = 21

9 core units
12 elective units

Core Units

Elective Units

SITHIND001 Use hygienic practices for hospitality service
CPPCLO2001A Maintain hard floor surfaces
CPPCLO2004A Maintain carpeted floors
SITTTSL005 Sell tourism products and services
SITXCCS005 Respond to a customer crisis
BSBFIA401 Prepare financial reports
HLTAID003 Provide first aid
SITHGAM001 Provide responsible gambling services
SITTTSL006 Prepare quotations
SITXHRM002 Roster staff
SITXMPR002 Create a promotional display or stand
SITXWHS002 Identify hazards, assess and control safety risks

Are you ready to enrol?

Select your Full Fee or Payment Plan and you will be directed to our online enrolment portal. If you have any issues, please call us on 1300 656 693

FULL FEE $5,000

PAYMENT PLAN $1,500

Pay a deposit upfront and the remaining amount will be paid three times monthly.

Please note: The initial administration fee attached to this course covers the cost of the enrolment portal offered within this learner management system. Dependent on your eligibility for state subsidies there may be additional fees associated with this qualification. As you progress through the enrolment process all course options will be made available to you and upon successful enrolment this fee will be applied towards any relevant course costs.