Hospitality
Qualifications

SIT50416 Diploma of Hospitality Management

What is this qualification?

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

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Entry Requirements

Students are required to be physically fit to be able to perform some tasks required by the course.

Satisfactorily complete a pre-training review interview to determine student’s suitability for the chosen course. Students must also have access to a computer and internet in order to successfully complete assessments and read information per unit of competency.

You will need:

Desktop, laptop or tablet
Microsoft Office or equivalent
Broadband internet connection
A web camera and a speaker
Access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Pathways into this Qualification

Pathways from this Qualification

Licensing/Regulatory Information

Modes of Delivery

At Australian Academy we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.

Our workplace training programs are dedicated to finding the best opportunities for employers and staff including access to available funding options and maintaining flexible delivery options. Delivered in the workplace, either by self-paced with regular trainer visits, online with trainer support, classroom or workshops. Our workplace programs will result in practical skills and knowledge that are immediately transferable to the workplace. A streamlined RPL assessment process is available for those who are seeking recognition of existing skills, knowledge and experience.

Recognition of Prior Learning

Credit Transfer

Assessment Methods

Locations

Course Outline

Total number of units = 28

13 core units
15 elective units

Core Units

SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXMGT002 Establish and conduct business relationships

Elective Units

SITHFAB002 Provide responsible service of alcohol
SITHFAB005 Prepare and serve espresso coffee
SSITHIND001 Use hygienic practices for hospitality service
SITHIND004 Work effectively in hospitality service
SITXMPR003 Plan and implement sales activities
SITXFIN001 Process financial transactions
SITXFIN002 Interpret financial information
BSBFIA401 Prepare financial reports
BSBMKG401 Profile the market
BSBRES401 Analyse and present research information
BSBWRT401 Write complex documents
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
SITXWHS002 Identify hazards, assess and control safety risks
HLTAID003 Provide first aid

Are you ready to enrol?

Select your Full Fee or Payment Plan and you will be directed to our online enrolment portal. If you have any issues, please call us on 1300 656 693

FULL FEE $8,250

Please note: The initial administration fee attached to this course covers the cost of the enrolment portal offered within this learner management system. Dependent on your eligibility for state subsidies there may be additional fees associated with this qualification. As you progress through the enrolment process all course options will be made available to you and upon successful enrolment this fee will be applied towards any relevant course costs.